> Unfortunately, once a payment has been initiated and processed, we are unable to cancel or reverse it. If the payment is still pending, you may contact your bank or payment provider to check if they can assist with canceling it.
Important: If you have any issues or concerns regarding your purchase, we strongly encourage you to contact us first for assistance before involving your bank. Filing a dispute without prior communication with us may result in a permanent ban on your account.
Do you handle disputes or provide refunds for payments?
> We do not have control over purchases initiated by customers and cannot handle disputes or provide refunds for transactions. Your bank or payment provider is the best point of contact for resolving disputes.
Who is responsible for any fees related to my payment?
> Any fees imposed by your bank, such as overdraft charges, insufficient funds fees, or foreign transaction fees, are your responsibility. We cannot be held liable for these fees.
Who can I contact if I have additional questions?
> If you have further questions about your payment or need clarification, feel free to reach out to our customer support team. While we cannot handle disputes, we’re happy to assist with any other concerns.
We’re here to help make the process as smooth as possible!